Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Privacy policy
As an Etsy seller I do not see any information other than your address for shipping.
Frequently Asked Questions
Care instructions
Every piece of jewelry in this shop has been handmade using genuine Murano Glass, Sterling Silver ,18 KT Gold Vermeil or 14KT Gold-filled chains and findings. Murano Glass is like marbles. It is not fragile but care is still needed not to scratch the finish or shatter.
Avoid direct contact with perfumes or hairspray. Wash your pieces separately with warm water, mild soap (no harsh chemicals) and dry well. Do not wear while swimming.
As mentioned previously Murano Glass is solid but like gemstones they need to be handled carefully.
Wholesale availability
gianna@giannaseca.com
Is your Murano Glass genuine?
We source our Murano Glass directly from Italy. A small family owned business of artisans make the beads in a factory in Venice using traditional methods that have been used for centuries.
Why do my earrings look slightly different?
Murano Glass beads are never identical. You will notice a slight difference in the design or size of each bead. The colour and patterns may differ slightly due to the cut in the glass when beads were formed.
Custom and personalized orders
We do take large orders for bridesmaids or corporate gifts. 4-6 weeks lead time needed. email sales@giannaseca.com